Our commitment to privacy
We are committed to protecting the privacy of your personal information. We work to ensure that we comply with the Privacy Act 1988 (Cth) (Privacy Act), including the Australian Privacy Principles under the Privacy Act, and any other applicable privacy laws.
We may collect personal information directly from you in a number of circumstances, including when you contact us, raise a query or complaint with us, sign up to one of our mailing lists, apply for a job with us or otherwise interact with us.
We may also collect your personal information from third parties, including government agencies, regulators, commercial counterparties, research institutions and third party service providers (including credit reporting, recruitment or information agencies), and from publicly available records.
Depending on the nature of our relationship and interactions with you, we may collect a range of personal information. This includes your name, contact details (including your address, email address and phone number), date of birth, gender, nationality and organisation. In limited circumstances we may collect information of a sensitive nature (such as information about your health or political opinions). If you attend one of our events, we may also take audio or visual recordings which identify you.
The purposes for which we collect your personal information depend on the nature of our relationship and interactions with you. These purposes may include:
We collect personal information when recruiting people to work with us. This may include the types of information listed above, along with your qualifications, work history and reference details. Before offering you a position, we may collect additional details such as your tax file number, superannuation information and other background check information (such as police clearances and working with children checks).
Generally, we will collect this information directly from you. We may also collect this information from third parties (such as recruitment agencies, background check agencies or your referees).
You may choose to remain anonymous or use a pseudonym in your communications with us where it is lawful and practicable. However, if you choose to do so, we may not be able to provide you with information or goods and services, or effectively manage our relationship with you.
We endeavour to take reasonable steps to protect your personal information from misuse, interference and loss and from unauthorised access, modification or disclosure. We also endeavour to take reasonable steps to destroy or de-identify personal information that we no longer require.
We maintain physical security over paper and electronic data stores, including through the use of locks and security systems at our premises. We also maintain computer and network security such as firewalls to protect your personal information and to control access to our computer systems.
We secure communications between your browser and this website with encryption technology wherever possible. We also encourage you to exercise care in sending personal information via the internet.
We may use your personal information for our internal business, including for the purposes set out above in relation to our collection of personal information. For example, we may disclose your personal information to:
We may disclose, transfer, store, process or use your personal information overseas. This may happen if our related entities, employees, contractors or third parties we engage with are located overseas, including in the USA and the UK.
We may use your personal information to send you information, including promotional material about us, as well as our goods and services and those of third parties. We may send you such information by direct mail, telemarketing, email, SMS, MMS or other means.
If you do not want to receive marketing from us, you can unsubscribe in any of the following ways: by emailing us or by clicking on the “unsubscribe” link in an automated mailout that you have received from us.
When you visit this website, our web server automatically records some general information about your visit. This information includes your server address, the date and time of the access, the pages accessed and documents downloaded, the previous website visited, and the type of browser used. We may use this information, or make the information available to third parties, for the purpose of analysing website traffic and improving our website and general business.
This website uses:
The content will be displayed using cookies. These cookies do not record any personal information or identify you personally.
We may use Facebook Advertising, Facebook Pixel Re-Marketing and other Facebook tools. These tools allow us to understand and deliver content and make it more relevant to you. The collected data remains anonymous and we cannot see the personal data of any individual user.
If you would like to access any of the personal information we hold about you, please email us. We will endeavour to provide access promptly and free of charge. However, we may refuse to provide access, or may charge a fee for compiling the requested information, if it is lawful for us to do so. If we refuse a request for information, or decide to charge such a fee, we will provide you with a reason for our decision.
Please let us know if there are any errors or discrepancies in the personal information we hold about you or if your details have changed. We will take reasonable steps to correct and/or update any personal information after hearing from you.
We will consider your questions, concerns and complaints to work out what steps can be taken in response. If you make a complaint which requires detailed consideration or investigation, we may ask you to give us more information about your complaint and the outcome you are seeking. We may need to gather relevant facts, locate and review relevant documents and speak with other people involved. In any event, we will endeavour to provide you with a response within 21 days.
+61 8 6460 4949
PO Box 3155, Broadway Nedlands, WA 6009